Shipping policy

Here’s the updated Shipping Policy with a longer processing time:

Shipping Policy

At Noir Skye, we are committed to delivering your order in a timely and secure manner. Please read our shipping policy for more details on our shipping methods, timelines, and costs.

Processing Time

  • All orders are processed within 5-7 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification once your order has been shipped.
  • Please note that during high-volume periods, order processing times may be extended.

Shipping Rates and Delivery Times

We offer the following shipping options:

  • Standard Shipping (Domestic): Delivery within 5-7 business days after your order has been processed.
  • Express Shipping (Domestic): Delivery within 2-3 business days after your order has been processed.
  • International Shipping: Delivery within 7-14 business days, depending on your location.

Shipping charges for your order will be calculated and displayed at checkout. Shipping costs vary based on the destination, size, and weight of your package.

Free Shipping

We offer free standard shipping for orders over $50 within the United States. This threshold encourages slightly larger purchases for our customers' convenience.

International Shipping

We currently ship to select international locations. Please note:

  • Delivery times may vary depending on your location and local postal services.
  • Customers are responsible for any applicable duties, taxes, or customs fees upon delivery.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, allowing you to track the status of your shipment. Please allow up to 48 hours for the tracking information to become available.

Shipping Address

Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us as soon as possible at info@noirskye.com before your order is dispatched.

Lost or Damaged Packages

We are not responsible for lost or damaged packages once they have been handed over to the shipping carrier. If your package is lost or damaged in transit, please contact the shipping carrier directly. If you need further assistance, feel free to reach out to us at info@noirskye.com.

Delays

While we strive to ensure timely delivery, we cannot be held responsible for shipping delays caused by unforeseen circumstances (e.g., natural disasters, weather conditions, or carrier delays). We appreciate your understanding.