Return Policy

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Return Policy

We offer a 10-day return policy, meaning you have 10 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must:

• Be in the same condition that you received it.
• Be unworn or unused, with tags, and in its original packaging.
• Include the receipt or proof of purchase.

To initiate a return, please contact us at  info@Noirskye.com. Returns should be sent to the following address:
46 Broadway, Mastic, NY 11950

If your return is accepted, we’ll provide you with a return shipping label and detailed instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions regarding returns, feel free to contact us at info@Noirskye.com.

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Damages and Issues

Please inspect your order upon receipt and contact us immediately if:

• The item is defective.
• The item is damaged.
• You received the wrong item.

We’ll evaluate the issue and work to resolve it promptly.

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Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers, or plants).
• Custom products (e.g., special orders or personalized items).
• Personal care items (e.g., beauty products).
• Hazardous materials, flammable liquids, or gases.

Note: Sale items and gift cards are not eligible for returns.
If you have questions about whether your item qualifies, please contact us.

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Exchanges

At this time, we do not offer exchanges. If you wish to replace an item, please initiate a return and place a new order.

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European Union 14-Day Cooling-Off Period

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
To qualify for a return, your item must:

• Be in the same condition that you received it.
• Be unworn or unused, with tags, and in its original packaging.
• Include the receipt or proof of purchase.